I was presented with the colorful / classic choice when opening Outlook and the profile and data were still intact after completing this selection. However, Outlook promptly recreates this folder after launching. There is most likely a more efficient method, e.g.
I hunted down every Outlook related preference file I could find, already knowing the GroupContainers folder contained data pertinent to the databases per Outlook identity, long story short I eventually found the culprit by renaming the folder. Logged onto the Mac using a different user, set up a profile in Outlook - Success! No issue present here, which helped me conclude the problematic file must be isolated to the user's profile. Created a new Outlook profile and set up a different e-mail account - Result = Fail, same issue. Created a new Outlook profile - Result = Fail, same issue. Cleared Cache - Result = Fail, same issue. Tried resetting view to defaults - Result = Fail, same issue. Troubleshooting Attempted and finally the Solution Only the message list column is blank, the content of the messages is still visible in the reading pane. The problem was not evident in a second account that existed prior to troubleshooting (same Outlook profile). :max_bytes(150000):strip_icc()/change-font-size-outlook-message-list-1173791-2-83066e8b37864cd1a888a5b039bb31ca.png "outlook 2016 reading pane does not display email content")
Outlook 2016 for Mac - when reading pane is set to right, the column to the left that contains a list of messages will appear blank, that is, the headings for groups will be present and the list items are blank that would normally give you the message's subject, sender and message preview. This issue had occurred before on the user's Mac, where previously I had restored his view to defaults which did resolve the issue the first time, unfortunately the second time I was not so lucky. I decided to try contribute a solution that I could not find anywhere else.
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